{"xsrfToken":"84635589e541a14eed5c57dfecb521a4084d82fd_lout","branding":{"id":"1","key":"demo","name":"Rotify Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db9f0f","headerLinkHoverBGColor":"#db9f0f","headerBadgeColor":"#db9f0f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1521c08c-a658-4f52-bce4-64ee09603753/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmUwMGFhMS1iMWE1LTQ0MTctOWIyMy1jZjFkYmI0ZjFlM2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1MjFjMDhjLWE2NTgtNGY1Mi1iY2U0LTY0ZWUwOTYwMzc1MyI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NTI4MTMsIm5iZiI6MTczODc1MjIxM30.X0Hwazxgk3w7dZqGGCfaQzwHEQTuH_TphVEwCvFzYoA&client=12e00aa1-b1a5-4417-9b23-cf1dbb4f1e3e&mode=fit","logoId":"1521c08c-a658-4f52-bce4-64ee09603753","isLogoAvailable":true,"helpCenterTitle":"Let's get you some help, shall we?","sharedPortalName":"Rotify","userInitialAnnouncementHeader":"We know that Rotify is easy to use, but if you need a helping hand you're in the right place.","userInitialAnnouncementMessageWiki":"<p>Search for whatever you need, have a browse of the sections below and - if you need us - just click the link at the bottom to raise a request.</p>","translations":{"en-GB":{"helpCenterTitle":"Let's get you some help, shall we?","sharedPortalName":"Rotify","announcementHeader":"We know that Rotify is easy to use, but if you need a helping hand you're in the right place.","announcementMessage":"Search for whatever you need, have a browse of the sections below and - if you need us - just click the link at the bottom to raise a request. ","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#6651a7","helpCenterTitleColor":"#fdb812","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"demo","projectId":11507,"serviceDeskId":1,"name":"Rotify Support","description":"<p>Hello! Welcome to Rotify. We're here to help make the easy even easier.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"12","name":"Ask us a question","descriptionHtml":"","callToAction":"Ask us a question","introHtml":"","icon":12410,"iconUrl":"https://rotamaster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12410","groups":[1],"key":""},{"id":"10","name":"General Help","descriptionHtml":"","callToAction":"General Help","introHtml":"","icon":12410,"iconUrl":"https://rotamaster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12410","groups":[1],"key":""},{"id":"9","name":"Sales Query","descriptionHtml":"","callToAction":"Sales Query","introHtml":"","icon":12344,"iconUrl":"https://rotamaster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12344","groups":[1],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12387,"iconUrl":"https://rotamaster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12387","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[12,10,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"90a17d18-6d85-3232-a867-6304bf6744d2","appLinkName":"System Confluence","appLinkUrl":"https://rotamaster.atlassian.net/wiki","spaceKey":"DEMO","spaceName":"Demo service desk","spaceUrl":"https://rotamaster.atlassian.net/wiki/spaces/DEMO","isServer":false},"labels":[],"projectKey":"ROTIFY","serviceDeskId":1,"kbLinkDomainURLs":["https://rotamaster.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ROTIFY","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmUwMGFhMS1iMWE1LTQ0MTctOWIyMy1jZjFkYmI0ZjFlM2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTUwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3Mzg3NTM0MTMsIm5iZiI6MTczODc1MjIxM30.EVH_MG-LkEwXy6mQdAwKO0ur5TycWrhHugg-pGWhQQA","targetCollection":"upload-project-11507","endpointUrl":"https://api.media.atlassian.com","clientId":"12e00aa1-b1a5-4417-9b23-cf1dbb4f1e3e","tokenDurationInMins":20}},"reqCreate":{"id":10,"projectId":11507,"form":{"name":"General Help","descriptionHtml":"","callToAction":"General Help","intro":"","instructions":"","icon":12410,"iconUrl":"https://rotamaster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12410","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11234","fieldConfigId":"12442","label":"Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11237","fieldConfigId":"12445","label":"Organisation","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10","calendarParams":{"firstDay":1,"date":"2025-02-05T10:43:33+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmUwMGFhMS1iMWE1LTQ0MTctOWIyMy1jZjFkYmI0ZjFlM2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTUwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3Mzg3NTM0MTMsIm5iZiI6MTczODc1MjIxM30.EVH_MG-LkEwXy6mQdAwKO0ur5TycWrhHugg-pGWhQQA","targetCollection":"upload-project-11507","endpointUrl":"https://api.media.atlassian.com","clientId":"12e00aa1-b1a5-4417-9b23-cf1dbb4f1e3e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}